Secure Messenger Setup
I gave my POA ("VA Advanced Directive: Durable Power of Attorney For Health Care and Living Will, VA Form 10-0137") to the VA in Prescott, Arizona, shortly after January 30, 2009. I tried for years to get it out of the VA system and recind it. By law the giver of a Power of Attorney and Living Will can rescind it at anytime without having to justify it to anyone. The VA would not release it and made it appear as my fault. I was told different stories. When the VA insists on total control with no accountbility and gets it, it leaves the veteran with no control and no protection.
I tried to rescind the Power of Attorney I gave the VA in 2009. I started trying around April 13, 2013, using the VA's secure messaging program through My Healthe Vet account. I was given the runaround. Something between the VA did not have my POA or it was my fault that I couldn't get it. About amonth letter the VA warned me that I was sending too many and if I continued they would block me from using secure messaging program through My Healthe Vet account.
This would make it appear that it is my fault that VA management is blocking me from rescinding my POA. On July 14, 2017, I learned that the VA had found my POA.
May 9, 2013
"Dear ANTHONY MINER OCONNELL
This letter is to address your misuse of secure messaging. You have written the same thing over 6 times and we have sent you the answer as many times. You MUST stop doing this. Your medications are not being withheld, they are being sent out. We have told you how to contact Release of Information each time regarding the copy of your advanced directives as we do not have access to them. The MSA, the socia1 alworker, pharmacist and I have all responded to you numerous times. If you do not stop misusing secure messaging, I will have to request from the overseer of secure messaging contact you and if necessary suspend your secure messaging.
Randi Schmeling MS, RNP, ANP, BC"
May 13, 2013
"Dear Mr. O'Connell,
When you opted in to the VA's Secure Messaging program through your My HealtheVet
account, you agreed to specific terms and conditions for the use of that program (see
attached). The purpose of this letter is to notify you in writing that you have violated those
terms and conditions by sending an excessive number of messages. If your inappropriate use of the VA's Secure Messaging program does not cease, actions may be taken to block you from the program.
If you continue to demonstrate inappropriate use of Secure Messaging, a request to block your usage will be presented to the Southern Arizona VA Health Care System (SAVAHCS) MyHealtheVet Workgroup. If the workgroup makes a recommendation in favor of blocking your use, you will be notified by letter, which will include information on how you can appeal the decision.
We sincerely hope you will make the choice to abide by the rules of Secure Messaging so that you can continue to enjoy the convenience of the program. If you have any questions about the content of this letter, please contact me at (520) 792-1450 ext. 6889.
Paula S. Newsome
My HealtheVet Coordinator""
"Dear Mr. O'Connell:
It is important that this facility is a safe environment for all patients and staff. Safe health care is based on mutual respect between provider and patient. We take disrespectful behavior and unauthorized use bfinternal communication systems s~riously at the Southern Arizona VA Health Care System, whether towards your provider, other VA staffmembers or fellow patients.
It was reported to the Disruptive Behavior Committee that you are abusing MyHealtheVet secure messaging and staff telephone voice mail. It was also reported to the committee that you are inappropriately using internal Outlook messaging to address clinical concerns. Outlook is not secure and will not be used to address clinical topics. This behavior must stop. The committee is composed of clinicians and administrative representatives. After reviewing this incident, the committee has recommended this letter be sent to you. Behavior of this nature in the future could lead to further actions.
Our goal is to provide high quality health care in a safe and caring environment for you as well as everyone else. I hope you will heed this warning and manage your behavior appropriately. If you have any questions, please call Sally Petty, RN, 520-792-1450, extension 6402.
Timothy I. Mueller, MD""
July 14, 2017, 3:34 pm - Veteran to Social Worker Lisa Synco
"Dear Lisa Synco,
Thank you for finding my 2009 Power of Attorney in the VA records today.
I understand it is in something called "Keepers" when it was in "Vista". Or is it the other way around?
I understand that the VA will put a watermark on it that shows it has been rescinded. Please get me a copy. If you can't get a copy I surely can't. I surely can't. I know you said you can't print it out but there are different printers all over the Hospital.
Thank you. Have a good weekend.
Anthony OConnell 7637"
Department of Veterans Affairs
Southern Arizona VA Health Care System
Tucson, AZ 85723
JUN 03 2020 (stamped)
439 S. Vista Del Rio
Green Valley, AZ 85614
Dear Mr. OConnell:
Thank you for the email sent on Saturday, May 30, 2020 requesting that the Power of Attorney entered into your electronic medical record on January 30, 2009, be removed. I shared the email with Ms.Frances Bishop, Veteran Experience Program Manager, and asked her to investigate and assit with your request.
"Ms. Bishop found that your Advanced Directive with Medical Power of Attorney (POA) designation was in fact rescinded by Ms. Debborah Josselyn, Social Worker for the Green Valley Community Based Outpatient Clinic (CBOC) on May 18, 2018. You also asked Ms. Josselyn to send a copy of the document that shows the VA acknowledges your rescission. Please accept this letter as that acknowledgement. At this time, you have no identified POA listed in your medical record.
We understand that you prefer to communcate in writing, and we've verified that you have access to secure messaging through MyHealtheVet. If you'd like to complete a new Advanced Directive for Healthcare with POA please send a secure message to your care team.
At the SAVAHCS, providingquality and compassionate care is our top priority. Thank you for reaching out to us. If you have and questions or concerns about this letter please use secure messaging to communicate with Mr. Brradley Hogue, Patient Advocate for the Green Valley CBOC.
Jennifer S. Gutowski, MHA, FACHE
VA Health Care System
Southern Arizona VA Hearth Care System
July 2, 2020
"Department of Veterans Affairs
Southern Arizona VA Health Care System
Tucson, AZ 85723
July 2, 2020
In Reply Refer To: 678/3C-118
439 S.Vista Del Rio
Green Valley, AZ 85614-2415
Dear Mr. OConnell,
I am writing in response to the concern you submitted to the White House Hotline, where you asked the VAto show that you rescinded the Power of Attorney that you provided to the VA. I have reviewed your medical record and most recently, on June 9, 2020, Ms. Michele Keck from the Northern Arizona VA Medical Center entered a "rescinded advanced directive" note into the chart. This note reflects that you have no current or active advanced directive on file with the VA.
However, the power of Attorney was reminded May 11, 2018 at your request and that information was also provided to you on September 8, 2018, June 2, 2018 via a certified letter which you signed for, and May 29, 2018.
The Southern Arizona VA Health Care System is committed to providing high quality health care. I attempted to get in touch with you by phone, but there is no phone number available to reach you in our records. If you ave any other questions about the Advanced Directives please feel free to reach out to your Primary Aligned Care Team DSociasl Worker, Deborah Josselyn at 520-792-1450 x15764. Thank you.
Lisa Wootton, LCSW
Assistant Chief, Social Work Service
3601 S 6th Ave, Tucson, AZ 85723"